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Accessibility statement for Belfast Castle website
This statement applies to belfastcastle.co.uk. This website is run by Belfast City Council.
We’ve also made the website text as simple as possible to understand and it is approved by Plain English Campaign (link opens in new window) on an annual basis. My Computer My Way (link opens in new window) has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
Reporting accessibility problems with this website
We want to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, email us at [email protected]
Tell us what part of the website you are visiting, what you are trying to do and what is preventing you from doing what you need to do. If possible, tell us what device and which browser you’re using. We will get back to you within three working days.
Read tips on contacting organisation about inaccessible websites.
As part of our commitment to promoting equality of opportunity and good relations, we want to make sure everyone can access this website. You can get all our webpages in different languages and formats by:
- emailing [email protected]
- calling 028 9027 0511.
We’ll consider your request and get back to you within ten working days.
Enforcement procedure
The Equality Commission for Northern Ireland (ECNI) (link opens in new window) is responsible for enforcing the The Public Sector Bodies (Websites and Mobile Applications) Accessibility (Amendment) (EU Exit) Regulations 2022 (link opens in new window) (the ‘accessibility regulations’) in Northern Ireland. If you’re not happy with how we respond to your complaint, call ECNI on 028 9050 0600 and ask for a Discrimination Advice Officer in their Legal Division or email [email protected].
Contacting us by phone or visiting us in person
For Belfast Castle opening hours, go to contact us and directions. You can contact us by email [email protected] or call +44 (0)28 9077 6925.
Technical information about this website’s accessibility
Belfast City Council is committed to making our websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. The Public Sector Bodies (Websites and Mobile Applications) Accessibility (Amendment) (EU Exit) Regulations 2022 (link opens in new window).
Compliance statement
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 (link opens in new window) AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Automated testing issues
Belfast City Council makes use of automated tooling to assist with accessibility issue identification. An accessibility report on 23 November 2024 from the ‘Silktide’ testing tool has identified the following issues.
- Some of our text does not have sufficient contrast. This fails WCAG 2.0 AA 1.4.3 (Contrast Minimum) and relates to hyperlinked text in a table on Cookies page.
- Some of our links do not explain that they open in a new tab. This fails WCAG 2.0 AAA 3.2.5 (Change on Request) and relates to Malone House and Belfast City Council logos in our footer.
- Some of our menu buttons and logos are not large enough to be easily used by people with motor impairments. This fails WCAG 2.2 AAA 2.5.5 (Target Size) and relates to text size in Menu button, headings and logos in footer
- Some of our text does not have a very high contrast. This fails WCAG 2.0 AAA 1.4.6 (Contrast Enhanced) and relates to colour of hyperlinked text on white background, some hyperlinked text in tables and Heading 1s in white text overlaid on colour images.
Disproportionate burden
We are not claiming disproportionate burden for this website.
What we are doing to improve accessibility
The website is tested every week for compliance using the Web Content Accessibility Guidelines 2.2 and WCAG 2.1 level A and level AA. We use an automated accessibility tool, Silktide, to conduct this testing.
How we tested this website
We are using automated checks to alert us if something falls below the standard. Our automated accessibility testing tool scanned 62 pages on 9 December 2023 and scoreda site accessibility rating as 99% compliance with the WCAG 2.1 accessibility standard.
Preparation of this accessibility statement
This statement was prepared on 17 October 2023. We reviewed and updated the statement on 23 November 2024.
