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Our corporate plan sets out our priorities and the work we will do to improve the quality of life for everyone in Belfast.
Our priorities are closely aligned to those within the Belfast Agenda, the community plan for Belfast, which was developed by the Belfast Community Planning Partnership. It sets out a shared vision and associated outcomes for the city.
The corporate plan for 2020–2024 focuses on the five key pillars plus several cross-cutting priorities:
The document also includes details of:
The Local Government Act (NI) 2014 introduced an ‘improvement duty’ on councils, which requires us to make arrangements to ensure continuous improvement in relation to the services we provide.
As part of this, we are required to consult residents on our proposed improvement objectives and to publish an annual Performance Improvement Plan.
Our improvement plan does not include everything we plan to do in the coming year, but instead focuses on a small number of key improvements, that we believe will make the greatest difference to our city and the people who live in Belfast.
Improvement objectives for 2024 to 2025 |
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Our services |
We will continue to adapt and improve our services to better meet the needs of our residents and stakeholders. |
Our people and communities |
We will improve our local areas and provide opportunities to support our residents to become healthier and engaged. |
Our place |
We will create a more vibrant, attractive, and connected city (including the city centre). |
Our planet |
We will champion climate action; protect the environment and improve the sustainability of Belfast. |
Our economy |
We will stimulate inclusive growth and innovation, help businesses to start-up and grow and create opportunities for more and better jobs and employment. |
Compassionate city |
We will support our residents through the cost-of-living crisis. |
Each year we publish a year-end performance report. In the report we evaluate our performance against our improvement objectives for the year, in relation to previous years and compare our performance with other councils in Northern Ireland. Our performance is also audited and assessed by the local government auditor.
You can read our 2022-2023 year-end assessment on the implementation of our Improvement Plan along with figures benchmarking our performance with other councils in Northern Ireland.
Read our Performance Assessment of 2022-2023 Improvement Plan.
For more information or to ask for electronic copies of our current or previous corporate plans, improvement plans, and year-end performance reports, email [email protected].