As one of Northern Ireland's leading visitor attractions, we want to support our local community as much as possible and we are delighted to support where we can. As we receive regular requests for prizes, donations and discounted or free admission, it is important to manage such requests fairly.
We directly support a range of local and global conservation projects through financial contributions which you can learn more about.
All applications will be considered using the criteria outlined in the terms and conditions section on this page. Applications are only open to charities, organisations and schools in Northern Ireland, who clearly support the zoo’s aims. For example, conservation and biodiversity, animal care and welfare, endangered species survival, education and research. Or your application must be related to a person with a life-threatening or chronic illness.
Make a request (link opens in new window)
Terms and conditions
- Donation request
Eligibility
- Are for those who are seeking a prize or donation from the zoo, for example, for fundraising.
- Application is open to charities, organisations and schools that are registered in Northern Ireland.
- The work of the organisation must clearly support the zoo’s aims (for example, conservation and biodiversity, animal care and welfare, endangered species survival, education and research) or your application must be related to a person with a life-threatening or chronic illness.
Terms
- Financial donation requests are not permitted and will not be approved.
- A non-financial donation of an admission ticket to the zoo will be permitted.
- One non-financial donation will be provided to each approved organisation in any twelve-month period.
- The maximum value non-financial donation will be one family ticket.
- Tickets will have an expiration date of 12 months from approval issued.
- The donation will be provided directly to each organisation and not to any third parties.
- Group visit request
Eligibility
- Are for those who are seeking free or discounted entry into the zoo for a group visit.
- Application is open to charities only that are registered in Northern Ireland.
- The work of the charity must clearly support the zoo’s aims (for example, conservation and biodiversity, animal care and welfare, endangered species survival, education and research) or your application must be related to a person with a life-threatening or chronic illness.
Terms
- Where free admission has been requested, this will be applicable to child or concession admission only. Supervising adults will be charged the applicable entry rate.
- Where discounted admission has been requested, this will be charged at the approved summer scheme rate as per the zoo’s annual Scale of Charges.
- One free or discounted visit will be provided to each approved organisation in any twelve-month period.
- The free or discounted visit will be granted directly to each organisation and not to any third parties.
- Group visits will be granted for a selected date, for example, not an open-ended date.
- Small-scales visits will be deemed as groups of 50 or fewer individuals.
- Large-scale visits will be deemed as groups of 50 or more individuals.
- Individual visit request
Eligibility
- For individuals who are seeking free or discounted entry or an additional experience in the zoo.
- Application is open to individuals only with a home address in Northern Ireland.
- The request must be related to a person with a life-threatening or chronic illness.
- Charities must be registered in Northern Ireland. They can apply on behalf of the individual.
Terms
- One free family admission will be provided. Additional visitors will be charged the applicable entry rate.
- Visits will be granted for a selected date, for example, not an open-ended date.
- One visit will be granted directly to the individual, or to an NI-registered charity acting on their behalf, in their lifetime.
- Additional zoo related activities may be granted at the discretion of the zoo manager.
- Additional zoo related promotional items may be granted at the discretion of the zoo manager.
- Where applicable, for example, if an interactive animal experience has been requested, the individual must provide written consent from their doctor to participate in the activity.
- Application process
- You must complete our Charity request online application form (link opens in new window).
- Applications will be reviewed by the zoo and decision made whether application meets required criteria.
- The number of applications approved will be limited each year.
- Successful applications are allocated on a first-come-first-served basis.
- When maximum capacity has been allocated, the request process will be closed for the remainder of that financial year. An update will be posted on zoo website.
- You will receive confirmation via email if your application has been successful.
- Unsuccessful applicants will not be contacted.
More information about making a charity request
Email [email protected] or call 028 9077 6277.