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Noise control

Report a noise problem

  • Report by phone

    To report a noise problem during office hours, call 028 9027 0428. Our office hours are listed in the table. 

    Daytime service
    Monday to Thursday 8.30am to 5pm
    Friday  8.30am to 4.30pm

    Our night-time noise service is available seven nights a week from 8pm until 4am. To report a noise problem at night when it happens, call 028 9037 3006. 

    Night-time service
    Monday to Sunday 8pm to 4am

    There is a voicemail facility for you to give your details. We will contact you as soon as possible.

    To check when the service is available during public holidays, go to Holiday arrangements.

  • Report online or by email

    Our online form and email account aren’t monitored or responded to during night time hours or at weekends. During these times you can report a noise problem by calling 028 9037 3006.

    Our night-time noise team is available seven nights a week from 8pm to 4am.

    Report online

    Report a noise problem online

    Report by email

    You can email us: [email protected]

  • Report by post

    Environmental Protection, Public Health and Housing
    City and Neighbourhood Services Department
    Cecil Ward Building
    4-10 Linenhall Street
    Belfast
    BT2 8BP

  • What we can do

    We can visit or write to those responsible. If we can't resolve the complaint, we'll carry out a more formal investigation and take legal action if necessary. 

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