Self-assessment of improvement objectives
When agreeing the five improvement objectives for 2023-24, council identified milestones and associated performance indicators to ensure achievement of the objectives and improvements that benefit residents, businesses, and other stakeholders. This section of the report firstly provides a summary of performance across the five improvement objectives, in figure 4 below.
Figure 4: Summary of performance across the five improvement objectives.
|
Improvement objective 1: our services |
100% of milestones were either achieved or partially achieved. |
Green |
|---|---|---|
|
3 (60%) were on target or exceeded target (within 1% or better). |
Green |
|
|
1 (20%) was slightly adrift of target (between 1% and 5%). |
Amber |
|
|
1 (20%) was adrift of target (5% or more). |
Red |
|
|
4 (80%) performance indicators showed positive change. |
Green |
|
|
1 (20%) performance indicator showed negative change. |
Red |
|
|
Improvement objective 2: our communities |
100% of milestones were either achieved or partially achieved. |
Green |
|
6 (100%) were on target or exceeded target (within 1% or better). |
Green |
|
|
5 (83%) performance indicators showed positive change. |
Green |
|
|
1 (17%) performance indicator showed no significant change or maintained a similar level of performance as per previous years. |
Amber |
|
|
Improvement objective 3: our economy |
3 (100%) milestones were achieved. |
Green |
|
2 (67%) were on target or exceeded target (within 1% or better). |
Green |
|
|
1 (33%) was adrift of target (5% or more). |
Red |
|
|
3 (100%) performance indicators showed no significant change or maintained a similar level of performance as previous years. |
Amber |
|
|
Improvement objective 4: our environment |
13 (76%) milestones were achieved. |
Green |
|
4 (24%) milestones were partially achieved. |
Amber |
|
|
5 (72%) were on target or exceeded target (within 1% or better) |
Green |
|
|
1 (14%) was slightly adrift of target (between 1% and 5%) |
Amber |
|
|
1 (14%) was adrift of target (5% or more). |
Red |
|
|
2 (28%) performance indicators showed a positive change |
Green |
|
|
3 (43%) performance indicators showed no significant change or maintained a similar level of performance as previous years |
Amber |
|
|
2 (29%) performance indicators showed a negative change. |
Red |
|
|
Improvement objective 5: our city |
11 (65%) milestones were achieved. |
Green |
|
6 (35%) milestones were partially achieved. |
Amber |
|
|
5 (71%) were on target or exceeded target (within 1% or better). |
Green |
|
|
2 (29%) were adrift of target (5% or more). |
Red |
|
|
4 (57%) performance indicators showed positive change. |
Green |
|
|
1 (14%) performance indicator showed no significant change. |
Amber |
|
|
2 (29%) performance indicators showed a negative change. |
Red |
This is followed by a self-assessment of each improvement objective providing a progress update on the following areas:
- the achievement of the improvement objective;
- the achievement of the improvement milestones;
- how we performed – performance indicators (self-imposed and statutory), target and trends;
- how we compared – performance benchmarking (where relevant and available);
- additional evidence of performance improvement; and
- next steps.
