How we have performed – Review of performance
The Performance Improvement Plan 2023-24 does not detail every improvement we intended to make but focused on some of the key areas identified for improvement through our community and corporate planning processes, stakeholder engagement and research analysis.
We use a wide variety of milestones and key performance indicators to measure and monitor the progress and delivery of all our plans, as well as comparing our performance in relation to other councils and relevant organisations where data is available. The following sections will set out how the council has performed in 2023-24 in four key areas, providing a holistic review of council performance:
- Overall performance of the Improvement Plan 2023-24;
- Self-assessment of improvement objectives – Improvement Plan 2023-24;
- Corporate performance 2023-24; and
- Financial performance 2023-24.
We have outlined our progress using the following self-assessment key:
| Milestones | Performance indicator target | Performance indicator trend | |||
|---|---|---|---|---|---|
| Achieved | On target or exceeded target (within 1 per cent or better) | Positive change | |||
| Partially achieved* | Slightly adrift of target (between 1 per cent and 5 per cent) | No significant change | |||
| Not achieved | Adrift of target (5 per cent or more) | Negative change |
*milestones where work commenced or was progressed but the project or activity spans more than one financial year.
