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Corporate Plan and Annual Report

Corporate Plan 2017 - 2021

This is our year 2 update of the corporate plan for the period 2017 - 2021, incorporating the improvement plan for 2018-2019.

Community planning is a power that we've taken on as a result of local government reform. Public services will work together with communities to deliver real improvements for local people. 

We have lead the community planning process and worked with a wide range of partners, including representatives from the statutory, business, higher education, community and voluntary sectors, to develop a long-term plan to improve the social, economic and environmental wellbeing of the city.

Our community plan is known as the Belfast Agenda. Whilst developing the Belfast Agenda, we asked residents in Belfast to tell us what kind of city they want for the future and what we should be focusing on now to make this happen. People told us that they want a city that provides a high quality of life for everyone who lives here and for the city to be a great place to work, study, visit or set up and grow your business. 

In developing our corporate plan and improvement plan, our councillors have agreed that the priorities of the organisation should align to those within the Belfast Agenda, which has at its heart the idea of 'inclusive growth' for Belfast. 

As a result, the Corporate Plan and Improvement Plan focus largely on the four key pillars of the Belfast Agenda which aim to take forward programmes of both economic and social progress for the people and communities across the city. 

The document also contains a programme related to creating a 'fit for purpose' organisation, which includes:

  • customer focused service improvements
  • organisational development, and 
  • the efficiency programme.

Have your say

Each year, we review the improvement objectives to make sure they are still relevant and appropriate. Given the long-term and strategic nature of the Belfast Agenda, a number of our proposed improvements have been retained and updated for 2019-20. However, in response to ongoing engagement with local people, we are also proposing two new improvement objectives.

We want to know what you think about our proposed improvement objectives for 2019-20. For example, are they the right ones, is anything missing or do you have any ideas about what you would like to see happen?

We will use this feedback to agree and refine our improvement objectives and Improvement Plan for the period 2019-20.

Improvement plan 2017-18 - Performance Assessment - Year end position (April 2017 - March 2018)

The following report provides a Year end update on the implementation of our Improvement Plan 2017-18. It brings together an update on the 20 activities identified in our 2017-18 Improvement Plan which together contribute to the achievement of our six improvement objectives. 

This report has been published before 30 September 2018 as required by the legislation.

Performance Improvement – Statutory Performance Indicators for local Councils 2017 - 2018

For the 2017-18 period each of the 11 Councils in Northern Ireland was required to collect seven ‘statutory indicators’ measuring specific activity in relation to economic development, planning applications and waste management.

The 2017-18 year end data for these Performance Indicators (PIs) are published by 30 September deadline each year as required by the legislation.


Contact us
Strategic Planning and Policy Team
028 9027 0234