A-Z: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Corporate Plan and Annual Report

Corporate Plan 2017 - 2021

This is our year 2 update of the corporate plan for the period 2017 - 2021, incorporating the improvement plan for 2018-2019.

Community planning is a power that we've taken on as a result of local government reform. Public services will work together with communities to deliver real improvements for local people. 

We have lead the community planning process and worked with a wide range of partners, including representatives from the statutory, business, higher education, community and voluntary sectors, to develop a long-term plan to improve the social, economic and environmental wellbeing of the city.

Our community plan is known as the Belfast Agenda. Whilst developing the Belfast Agenda, we asked residents in Belfast to tell us what kind of city they want for the future and what we should be focusing on now to make this happen. People told us that they want a city that provides a high quality of life for everyone who lives here and for the city to be a great place to work, study, visit or set up and grow your business. 

In developing our corporate plan and improvement plan, our councillors have agreed that the priorities of the organisation should align to those within the Belfast Agenda, which has at its heart the idea of 'inclusive growth' for Belfast. 

As a result, the Corporate Plan and Improvement Plan focus largely on the four key pillars of the Belfast Agenda which aim to take forward programmes of both economic and social progress for the people and communities across the city. 

The document also contains a programme related to creating a 'fit for purpose' organisation, which includes:

  • customer focused service improvements
  • organisational development, and 
  • the efficiency programme.

Our 2018 - 2019 improvement objectives

Under the Local Government Act (NI) 2014, councils in Northern Ireland are required, every year, to set one or more improvement objectives and to ensure arrangements are in place to deliver those objectives.  This is referred to as our “Duty to Improve”.  

As part of this duty, we must produce and publish an Improvement Plan that sets out our improvement objectives for the year ahead.  

This plan also explains: 

  • why we have chosen these improvement objectives
  • what we hope to achieve
  • what we will do, and 
  • how people will be better off as a result of our efforts.

Last year we developed a four year Corporate Plan which set out our corporate priorities for the period 2017 - 2021 and how, as a council, we will help deliver the shared ambitions for the city as set out in the Belfast Agenda.

We have written a year 2 update of this Corporate Plan and a draft Improvement Plan for 2018 - 2019. When choosing our improvement objectives for 2018 - 2019, we focused on the priorities that we believe provide a good cross-section of what we want to achieve for the city whilst also focusing on what people have told us matters most to them. 

Have your say

You can give us your views on the Year 2 update of our Corporate Plan 2017 – 21 and offer suggestions about future improvement objectives by emailing us at

Improvement plan 2017-18 - Performance Assessment - Year end position (April 2017 - March 2018)

The following report provides a Year end update on the implementation of our Improvement Plan 2017-18. It brings together an update on the 20 activities identified in our 2017-18 Improvement Plan which together contribute to the achievement of our six improvement objectives. 

This report has been published before 30 September 2018 as required by the legislation.

Performance Improvement – Statutory Performance Indicators for local Councils 2017 - 2018

For the 2017-18 period each of the 11 Councils in Northern Ireland was required to collect seven ‘statutory indicators’ measuring specific activity in relation to economic development, planning applications and waste management.

The 2017-18 year end data for these Performance Indicators (PIs) are published by 30 September deadline each year as required by the legislation.

Contact us
Strategic Planning and Policy Team
028 9027 0234