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Language Strategy 2018-23

Although our principal language is English, we also need to consider demand for other languages when delivering our services to you. We introduced a language policy in 2006 in response to our increasingly diverse population. Since then we’ve developed a series of strategic aims for our Language Strategy. This will underpin future objectives and actions, while building on the legacy of our previous work.

We will:

  • address language and communication challenges and opportunities within the Belfast Agenda outcomes;
  • establish a transparent set of principles for promoting, protecting and enhancing the linguistic diversity of the city;
  • increase the profile of different languages along with awareness and understanding of associated cultures, heritage and traditions;
  • engage with language communities to address language barriers and promote equality of opportunity, through the development and integration of different languages into mainstream civic life;
  • enhance good relations through the promotion of linguistic diversity and to celebrate the significance of language in the history and culture of the city;
  • address staff training and capacity building needs in relation to the role linguistic diversity has in the workplace and in the delivery of services; and
  • work in partnership to promote linguistic diversity, to move toward our shared vision of inclusive growth, where no-one is left behind.

Download a Citizens' Summary of the Language Strategy (PDF - 293KB)
Download the full Language Strategy document (PDF - 538KB)


Contact us
Equality and Diversity
028 9032 0202