Bin and box collections
Last updated: Thursday 26 March 2020
If you’re on a black, blue and brown bin collection cycle, we will only collect your black bin for now to allow resources to be redirected.
There is a temporary disruption to the Bryson recycling box collection. Please leave your recycling boxes out as usual. If your collection does not take place, please save up your recycling for your next collection, if you can. We will update you on our website and social media, when this service has resumed.
We have suspended the wheelie box trial serving around 5,000 households in north Belfast.
We have introduced this approach to protect the health and safety of staff and the public and will keep this under review.
|Find my bin collection day
Please can we ask you to take these steps when presenting your bin and boxes for collection:
- wipe the handle of your bin and boxes down after you leave it at your usual collection point
- don’t approach staff and ensure social distancing at all times.
Waste disposal and cleaning guidance for people with confirmed or possible coronavirus (COVID-19)
Use normal household products like detergents and bleach to clean frequently-touched surfaces.
Please securely store all personal waste, such as used tissues and disposable cleaning cloths in rubbish bags. Place these bags into a second bag, tie it securely and keep it separate from other waste in the room in which you are self-isolating. Keep these bags aside for at least 72 hours before putting into your usual black or grey waste bin.
It is really important that you do not put these items into your recycling bin or boxes.
We apologise for any inconvenience caused by these operational changes but trust that you will understand the situation.
If you have already reported a missed bin collection to us by phone or using our online form please follow the instructions you received.
Bin and recycling box collections information
Please recycle as much as possible to avoid over-filling your general waste
We have two types of collection in Belfast:
For general waste bin, a recycling bin and compost bin:
- All bins are collected fortnightly - recycling bin one week,
general waste and compost bin the next week.
- In most cases, your collection day is the same each week.
- If you have a purple glass recycling box it may be collected on a different
day to your wheeled recycling bin.
For general waste bin, red and black recycling boxes and a green
food waste bin:
- Your general waste bin is collected fortnightly.
- Your recycling boxes and food waste are collected weekly (on the same day).
- Your collection day will be the same day of the week as your general waste
Using your bin
- Always leave your bin out by 7am, and keep it out until 8pm if it hasn't
- Leave it at your bin collection point and return it to your property after
- Don't overfill your bin - make sure the lid closes properly.
- Don't leave waste next to your bin as we can't collect it and you risk an
- If using a wheelie bin liner, make sure you remove it from the rim of your
bin before collection.
- Don't put electrical or bulky items in your bin. Book a
bulky waste collection for these.
- Keep your bin clean, disinfected and in good repair.
- Don't put waste in or take waste out of a bin you don't own or control.
- We'll only collect one general waste bin per property, unless there are
exceptional circumstances, where:
- there are six or more people living in the
- someone with a medical condition in the property
requires another bin for their waste.
Please try to separate your waste as best you can. It’s very important that you put the correct items in our recycling bins or it can contaminate a whole bin lorry of waste. This waste could end up in landfill.
Our staff cannot empty a contaminated bin and will put a contamination label on it.
Below are five handy tips to help avoid
contaminating recycling bins.
- What goes in my bins? - Belfast City Council
- Look out for recycling
labels on packaging to help identify whether it is recyclable or not.
- Try to recycle items you are sure we collect - such as plastic bottles,
papers, cardboard, plastic tubs and trays, tins and cans. And try to recycle
from every room in the house.
- If in doubt, leave it out – don’t put an item in your
recycling bin if you are not certain we can recycle it. (We cannot collect
recycling bins with items such as dirty or wet paper or card, glass or nappies).
- Empty and rinse all containers before you put them in your wheeled bin.
Putting the wrong materials into your recycling bins or boxes?
If you put the wrong materials in your recycling bins or boxes, we can't
collect them. It could contaminate our whole collection and all waste in the
lorry may have go to landfill. We'll put a non-collection tag on it telling you
why it wasn't collected. Please remove the offending item, dispose of it
correctly and put your bin or box out on the next collection date.
goes in my bins for more information.
Braille on bins
We can provide blind and partially sighted residents with tactile plaques for
their bins. These plaques are attached to bins and boxes so residents can tell
If you would like these plaques for your bins, please call us on 0800
032 8100 or email email@example.com