This website is managed by Belfast City Council.
We’re working hard to make sure our website is as accessible as possible, however we're not responsible for the accessibility of any third party applications used on our website.
You may need to customise your experience to suit your individual needs. We have some features to help you get the most from your experience:
SignVideo provides our Deaf or Hard of Hearing customers who use British Sign Language (BSL) instant access to a SignVideo online BSL interpreter, in real time, on a video relay system.
This service is free from your own home. It’s simple, fast and secure.
The pilot SignVideo scheme will run for a period of 12 months and we will monitor uptake and gather feedback during that time.
Adjust the text size
The font size tool allows you to customise the size of the text to make it easier to read. Select the A button to make the text bigger or smaller. You may also be able to use your browser to change the text size.
BrowseAloud provides speech, reading and translation support for our website.
To start using it, please click on the BrowseAloud icon at the top right of the page.
The video below shows how the BrowseAloud features can be used.
Closed captions and subtitles
We use videos on our social media and on our website and when possible we add subtitles to our videos.
These help individuals who are deaf or hard of hearing as they translate sound to text.
If a video is on our website and does not have subtitles, you can use the YouTube auto-generated closed captions. To do this:
- Click on the subtitle and closed caption icon in the bottom right of the YouTube video.
- You can then click the gear icon beside it to change the video player settings, or closed caption language.
We try to make sure that all images on this site have brief alternative text which, where appropriate, identifies an image or its function. This alternative text (alt-text) is generally only visible when the browser's automatic image loading feature is turned off, or when you rollover an image with your mouse.
All text links are written so that they make sense when read out of context.
There are a number of Adobe PDF (Portable Document Format) and Microsoft Word documents on the website. We try to tag as many of our PDFs as possible, subject to resources, for basic accessibility. This allows them to be read by speech browsers. We also try to provide an alternative text-only Word document version of a PDF. If you are having trouble opening these files you may need additional software:
For more information about PDF accessibility, please visit the Adobe PDF accessibility section
If requested, we can provide documents in other formats including Braille, DAISY, audio and large print. If you would like a document in an alternative format, please email email@example.com
or call 028 9032 0202
If you need extra help
If you need extra help in using computers, the web and assistive technologies, we recommend you visit BBC My Web, My Way
(opens in a new window). This site has videos and information to help you use the accessibility features of your computer and shows how to make it easier to use the web.
While we've tried to make sure this site is accessible, you may encounter some limitations, for example when viewing Google Maps or some of our videos. If you do find there are parts of the website that are inaccessible, please email firstname.lastname@example.org
or call 028 9032 0202
Let us know if you are having difficulties
If you have any difficulty using our website or spot any problems, please email email@example.com
or call 028 9032 0202
. We’re happy to hear from you and your feedback will help us to make our site better. If you need some advice on what to write, please read this guide
(opens in a new window).
This site follows the accessibility guidelines issued by the World Wide Web Consortium (W3C) and the Royal National Institute for the Blind (RNIB). We aim to meet Level AA of the W3C Web Accessibility Guidelines.
Please note, we are not responsible for the accessibility of third-party tools and elements used on this website.
The website was independently assessed by Shaw Trust on 25 March 2014.
This accessibility information was last updated on 7 March 2019.